Our Technology

We believe that healthcare technology shouldn’t be complex or burdensome; to be effective, it should be reliable, accurate, secure, simple to deploy and easy to use. It should be readily accessible to everyone who needs it, whether they’re analysts at the corporate office or pediatricians in the suburbs.

Our business and clinical intelligence platform is a hosted Software-as-a-Service (SaaS) / ASP solution. You can access it from anywhere, using an Internet browser and a secure login. There are no hardware requirements, making it incredibly simple to deploy across your enterprise.

While deployment and use is deceptively simple, we leverage the most sophisticated technology in the industry.

Core Technologies

• A high-performance, three-tier architecture that includes a back-end database server, an application server, and front-end Web servers for high performance and scalability - we use Microsoft technology, including an SQL Server, Windows Server, SSIS and the C#/.NET development platform
• Optimized ETL solution, using the Rhapsody Integration Engine from Orion Health loads data from multiple sources and performs incremental updates to deliver the fastest refreshes of any vendor
• A data warehouse optimized for healthcare with an open data model and customized mapping capabilities
• An intelligent intervention system powered by a workflow optimization engine that generates physician and patient outreach communications automatically in multiple languages
• Data mining engines are from Verisk for risk adjustment and predictive modeling, Ingenix for confinements and attribution, and HEDIS quality measures
• A reporting platform that uses Cognos for its infrastructure and cube creation

Benefits

• Rapid implementation — Full rollout within 90-120 days with clean data
• Zero maintenance — We handle all system and software updates as well as backups, so you don’t have to
• Proven reliability — A secure data network with 99%-plus performance uptime
• Instant scalability — Add more users quickly and easily
• Expert support — Our Help Desk is there to answer your product questions and resolve your issues. The Help Desk works hand-in-hand with your account management team, which includes your account manager, a solutions analyst, our Informatics specialists and other experts.